Summary

Highly motivated Solution Engineer with expertise in cloud platforms and testing frameworks. Passionate about translating complex technical concepts into customer-centric solutions. Proven track record in driving pre-sales engagements, delivering impactful presentations, and collaborating with sales and product teams to achieve exceptional results.

Work Experience

Team Lead - Customer Engineering

BrowserStack Pvt Ltd Mumbai, India June 2021 - Present

India's Unicorn providing the Modern Test Stack

  • Demonstrated deep expertise in testing platforms and drove over $6M in iACV through pre-sales engagements
  • Completed 480+ POCs with a 75% win rate
  • Acted as liaison between product and sales teams, leading solution architecture workshops
  • Implemented AI workflows (LangChain+LLMs) for an 11% productivity boost
  • Owned development of internal tool for customer-facing emails, saving 50k+ minutes
  • Scaled Customer Engineering team onboarding with 65% reduction in duration
  • Collaborated with product team for customer-driven features

System Design and Machine Learning Intern

Tax-O-Smart LLP Mumbai, India December 2019 - January 2020

Accounting software company helping taxations and audits

  • Managed load balancing for company's main website achieving 98% uptime
  • Spearheaded creation of robust cloud pipeline, reducing server load by 70%
  • Designed and implemented Machine Learning API for predictive analytics with 87% accuracy

Education

Bachelor of Engineering in Computer Engineering

University of Mumbai, Fr. Conceicao Rodrigues College of Engineering (Fr. CRCE) Mumbai, India August 2017 - June 2021

CGPA: 9.47/10

Relevant Coursework: Data Structures, Analysis of Algorithms, Artificial Intelligence, Web Development, Project Management

Technical Skills

Programming Languages

Java JavaScript Python C# AppScript

Databases

Firebase MongoDB MySQL PostgreSQL

Tools & Platforms

AWS (EC2, S3, Lambda) GitHub Google Cloud Postman RabbitMQ

Testing Frameworks

Appium Cypress Playwright Selenium

Others

Flask Microservices Node.js Salesforce

Projects

Stock Price Predictor Using ML

Created a machine learning model to predict stock prices with high accuracy.

Product Onboarding Tracker Automation

Developed a system to create onboarding trackers for customers based on SFDC data.

Awards & Recognition

CEO Hall of Fame

Awarded for exceptional contribution to incremental business at BrowserStack

BlackBelt

Recognized for developing accelerators to boost sales pipelines

Extra Curricular Activities